Online retailers should focus more on the experience of customer’s using their website, as opposed to efficiency if they want to build customer loyalty, according to new research.

In their 2024 rankings global Higher Education experts QS (Quacquarelli Symonds) rank the Durham MBA (Online) in the world Top 20.

Julie Hodges, Professor of Management, shares insights from her latest book, "People-Centric Organizational Change: Engaging Employees in Business Transformation," in an exclusive interview with BlueSky Thinking.

The School is delighted to announce that it has been awarded the Athena Swan Silver Charter, a global framework promoting gender equality within higher education (HE) and research. It aims to advance women’s careers and address broader gender equality issues worldwide.

The School’s Accounting and Finance subject area has been ranked equal 84th in the prestigious QS World University Rankings by Subject 2024.

Chief Executive Officerss who prioritise planning and organisation can find their skills make them a hindrance to their organisations when it comes to adapting to external changes, according to new research.