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Our Colleges

Frequently Asked Questions

Each year, we receive a large number of enquiries from applicants and parents regarding the college allocation process. We hope this information will help answer more of the frequent questions.

We advise that you read through all FAQs prior to submitting a new question. It is likely that we may have already answered any questions that you may have either within the FAQs or our webpages.

Please note: Colleges staff and the College Membership and Accommodation Office are unable to discuss individual applications with parents or interested third parties unless written permission has been received.

  • Undergraduate FAQs

    Got a question? Our Undergraduate FAQs cover everything you need to know about college membership, accommodation, and what happens next.

    Students socialising

  • Postgraduate FAQs

    Got a question? Our Postgraduate FAQs explain college membership, accommodation options, and what to expect next.

    Students sitting together, chatting around a table

Undergraduate FAQs

Got a question? Our Undergraduate FAQs cover everything you need to know about college membership, accommodation, and what happens next.

Students socialising

Postgraduate FAQs

Got a question? Our Postgraduate FAQs explain college membership, accommodation options, and what to expect next.

Students sitting together, chatting around a table

Get in touch

For the quickest and most effective response, please use the form below to contact our team.

Submitting an enquiry through this form ensures your message reaches the right team member and can be responded to as efficiently as possible.

We aim to respond to all enquiries within 5 business days. If you have already submitted an enquiry and it has been fewer than 5 business days, please do not submit another form. Your original enquiry will still be in our queue, and submitting a duplicate may delay our ability to respond efficiently.

Thank you for your patience while we work through enquiries as quickly as possible.

Undergraduate Enquiries – Results and Clearing - Updated 14 August 2026

The UCAS results embargo has now ended, and our team is able to respond to enquiries relating to college membership and accommodation.

We received a significant number of enquiries during the embargo period which, due to UCAS restrictions, we were unable to fully respond to at the time. We are now working through these enquiries as quickly as possible, alongside processing college membership and accommodation following results and Clearing.

If you contacted us during the embargo period and are still waiting for a response, you do not need to contact us again. Your enquiry remains in our queue and we will respond as soon as we can.

We appreciate that this is an important and busy time for applicants and their families. Thank you for your patience while our team works through the increased volume of enquiries.

If you have submitted a new enquiry, please allow up to 5 working days for a response. Sending the same enquiry more than once will not result in a quicker response and may make it more difficult for us to work through enquiries efficiently.

 

Undergraduate Accommodation Enquiries - Updated 21 August 2026

We have now started sending accommodation offers to undergraduate offer holders. Offers are being issued in stages, so please do not worry if you have not received an accommodation offer yet. Not receiving an offer at this stage does not mean that you have been missed.

Our team is continuing to process college membership and accommodation following results and Clearing, and further accommodation offers will be sent as this work progresses.

 

If you have received an accommodation offer

At this stage, we are unable to make changes to accommodation offers that have already been issued, including requests for a different room type, catering option or accommodation at another college.

The exception is where a change may be required because of a medical condition or disability-related need. These requests must be considered through the University's Disability Disclosure Form and Disability Support process. Our team does not have access to the information provided through this process until it has been fully considered by Disability Support and the relevant recommendations have been shared with us. Please do not send sensitive medical information directly to the College Membership and Accommodation Office.

If you have already submitted a Disability Disclosure Form, you do not need to contact us separately to ask us to consider the information contained within it.

 

Accommodation preferences

We are not accepting new or amended accommodation preferences at this stage. Accommodation is now being allocated using the information available to us and the accommodation remaining within each college.