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Durham World Heritage Site Visitor Centre is accessible to all and is best place to start your visit to Durham. 

Accessible parking and bus transport

Parking is available within a 5-10 minute walk of Palace Green Library. To find out more about designated accessible parking options please visit the Durham County Council website.

The Cathedral Bus stops opposite Palace Green Library and can be taken from the bus or rail stations and the Market Place. 

Durham City Shopmobility

Electric scooters, manual and powered wheelchairs are available from Durham City Shopmobility on short or long term rental. For more information, telephone on +44 (0)191 386 8556 or email  

Accessibility guide

A full Accessibility Guide is available for Palace Green Library, featuring information on: 

  • Arrival information
  • Accessible Lifts 
  • Building layout  
  • Accessible toilets