What we do

CIS is an ambitious and forward-thinking team, supporting Durham's strategic objectives through world-leading IT services and support. We work closely with our students, academics and professional services to ensure they have the tools, systems and services they need during their time at Durham. 

We follow core values and guiding principles that underpin everything we do and help up to achieve our strategic goals, they are:  

Cyber security - infrastructure and data should be protected from malicious cyber attack through technical means, working practices and individual actions.

Core infrastructure - the underlying technology must be fit-for-purpose, adaptable and flexible to changing business requirements.

Capabilities - staff and students, across the University, should have the digital capabilities to maximise the opportunities afforded by Digital technology.

Consistent data - single source of truth should be provided within defined Master Data Management, ensuring the value of data capture exceeds the cost of data management.

Collaboration - through joint working, agree University positions on issues such as operating models, project prioritisation, user requirements, and process redesign.

Culture of experience - all digital interactions should be considered from the end users’ perspective, delivering visible outcomes, within agreed costs.