If you have any questions, have feedback or have experienced any issues, please don’t hesitate to contact us at opssystems@durham.ac.uk.
Brew Club is our coffee rewards loyalty program. For every nine barista drinks bought at one of the university ran cafes you get the next one free.
Your points total and stamps earned will show on the home page in your app.
In the app, click on the ‘more’ page and then ‘account information’. Here you can update your personal details, manage your notification preferences and add/update payment methods.
When you sign up to DU Go, you will automatically receive a 20% off barista made drinks voucher – this will appear on your app home page under the voucher section. Choose when to your use voucher and present it at the till before the expiry date to redeem.
Yes. When you purchase any brewed or blended drink you will receive 3 points for every £1 spent, plus a virtual stamp on your in-app Brew Club loyalty card.
If an account has been inactive for 18 months, we will assume it is no longer in use and delete the account. You can delete the app at any time, but this will mean you can no longer benefit from the DU Go scheme. If you wish to delete your account please contact opssystems@durham.ac.uk.
Points have no monetary value but can be exchanged for money off purchases. When you reach 100 points (equivalent of £1) the app will prompt you at point of purchase to decide if you want to redeem your points. You can use them straight away or continue to save them. No more than 1000 points (equivalent of £10) can be redeemed in any one purchase.
No. You will receive 3 points for every £1 spent on any purchase made in any Durham University operated cafés.
If you are unable to use an app, please contact opssystems@durham.ac.uk and we will discuss an alternative with you.
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